Privacy Policy

A legal disclaimer

Effective Date: 15 May 2025

1. Introduction

Australian Education and Career Services (AECS) is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, date of birth, gender, and nationality.
Contact Information: Address, email address, and telephone number.
Educational Background: Academic qualifications, transcripts, and institution details.
Employment History: Resume/CV, references, and employment records.
Identification Documents: Passport details, visa status, and other identification numbers.
Financial Information: Payment details and related financial information.
Website Usage Data: IP address, browser type, pages visited, and cookies.

3. How We Collect Information

We collect personal information through various means, including:

Direct interactions (e.g., filling out forms, email correspondence, phone calls).
Online applications and inquiries submitted via our website.
Third-party service providers and partners (with your consent).
Publicly available sources and social media platforms.

4. Purpose of Collection

Your personal information is collected for purposes including:

Assisting with educational and career counseling services.
Processing applications for educational institutions and visa services.
Communicating updates, offers, and relevant information.
Complying with legal and regulatory obligations.
Improving our services and website functionality.

5. Disclosure of Personal Information

We may disclose your personal information to:

Educational institutions and training providers.
Government agencies and regulatory bodies (e.g., Department of Home Affairs).
Third-party service providers assisting with our operations.
Legal and professional advisors.
Other parties with your consent or as required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption, and access controls.

7. Access and Correction

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.

11. Contact Us

If you have any questions or concerns regarding this privacy policy or our data handling practices, please contact us at info@australianeducationandcareerservices.com.au.